Monday, June 22, 2009

Cubs Tour

This was by far one of the coolest tours I have ever been on. They do these tours every year and would suggest it to anyone who loves the game. GO CUBS!!!!




- Michael C. McMillan


Friday, June 19, 2009

Answer Center America Receives ATSI Award of Distinction


June 19, 2009
Pittsburgh, PA

At the annual ATSI (Association of TeleServices International) award banquet ACA (Answer Center America, Inc. was awarded the coveted Call Center Award of Distinction. The award accepted by Michael C. McMillan (Director Sales & Marketing) & Trey Bynum (General Manager) marks another milestone for ACA's dedication to high quality support to its clients.

"The founding beliefs of Answer Center America was to provide customized quality focused solutions to our client's that will in turn help grow our company through our loyal clientele. This Award is a symbol that what ACA set out to do, has come to fruition"
- Michael C. McMillan

Answer Center America looking toward the future is excited about the new service offerings and opportunities it can now offer it's client's and employees.


*For additional information on ACA's service offerings please contact the sales department at (800) 270-7030 24/7/365.


Media Contact:
Michael C. McMillan
Director Sales & Marketing
(800) 270-7030 ext. 369
mikemcmillan@goacanow.com





Meeting & Learning from Tom Hopkins

Sales Training is by far one of the best things any sales person can do for them self. Today I had the hnr and pleasure to see another amazing sales trainer, Tom Hopkins. His method of training is very unique and I know will yet again help me grow my teams sales knowledge and ability to close deals and improve the quality of the deals sold.




Monday, June 15, 2009

So Much To Do; So Little Time

Wake up, check email, take a shower, iron my shirt, get dressed, pack lunch, make a quick egg for breakfast, then leave for work. That is my routine ever single morning without fail. Break my routine and it is possible to ruin my entire day. Today though I have broken my routine myself, as I felt it necessary to write this article at the top of the day.

This morning I received word that one of the most kind hearted, giving people I have met in a long time, Leslie Dennis with AnswerNet, passed away yesterday. Leslie was the personal assistant to the companies CEO, Gary Pudles, but more importantly the "Den Mother" of all of AnswerNet. See when you were traveling for an AnswerNet event or planning something with Gary, you did all of that with Leslie. Because of this I had the opportunity to interact with Leslie on quite a few occasions. She was one of those very few people from moment one you knew you wanted to get to know more about, and spend more time with.

This morning made me truly realize just how little time we all have here on earth. In addition it made me realize personally how important the impression we make on others really is. The reason I say that is that in sales the everything is about the impression that others get of us as people. If they feel you are a friend you have almost a 99% shot of doing business with that person. But, if they feel you are some quick talking typical sales guy, yeah not that great of a shot.

Leslie by far was a person you could meet and never forget. From the warm greeting you always got, to her very helpful attitude when things went wrong. These qualities are things all of us need to look inward and see if we have. As these qualities are what makes these people into ever lasting memories that are cherished for a lifetime.

For all of you who may have known Leslie or would simply would like to give an offering in the memory of a great lady below is the information where the family has asked for people to donate rather than flowers and gifts.

Donations in Leslie Dennis's honor be made to either:

March of Dimes:
https://www.marchofdimes.com/howtohelp/donation_in_memory.asp,
or
AnswerNet Cares, c/o Leslie Dennis Fund
2325 Maryland Road, Suite 210
Willow Grove, PA 19090

This article is dedicated to Leslie Dennis, the person who taught me that it is not how much money you make, or what you have. But, rather how you treat people and help them when they need help. Thank you for this Leslie, as knowing you really did make me a better person.

- Michael C. McMillan